Security and reliability of communications are our top priority. We have developed the Safeaddress system with both of these requirements in mind.
When a homeowner requests contact from companies on our database, our system generates a unique phone number and & PIN code. The Phone number will always start with 033 and the PIN will always consist of 4 digits. When calls are made to the number, the system asks for the four digit PIN and then sends the call through our call recording system.
The homeowner won’t be aware that the companies don’t have their direct telephone number, as everything appears as it normally would on their phone. Only if the homeowner calls the company back will the real number then be revealed to the company. Sending the calls through our system keeps the customers details safe and we only review calls made my companies when necessary for quality control purposes.